A lot of users who start using their 1st web hosting account, or change companies, usually have queries in regards to how particular tasks are executed or come across obstacles when setting up various things, including emails, website settings, etc. That’s the reason why, many web hosts have compiled documentation with the most standard questions and problems in order to help their clients obtain info quickly and seamlessly. As a result, the help desk support staff representatives can devote more time to actual issues that given clients may be facing, because the solution for the smaller things will be available online and customers will be able to easily cope with them without having to touch base with the customer care team. Having thorough documentation is very important, especially for new customers without any practical experience whatsoever, because the hosting service involves an enormous amount of functions and many people can become perplexed about what to do. A good information repository can both help you execute the procedures that you wish and find out how the web hosting service works as a whole.
Extensive Online Documentation in Cloud Hosting
All Linux cloud hosting that we’re offering include a detailed knowledge base where you can find everything you need to know in regard to your web hosting account. Regardless of whether you want to set up a brand new MySQL database, to redirect a domain by means of an .htaccess configuration file or to set up an email account on your desktop PC or mobile device, you can just check our help articles and all the info that you require will be there. When you open a given section of the Hepsia hosting Control Panel, you can see articles that are associated with the functions that can be accessed through it. In case you want to check the whole archive of articles and get informed about all the features that Hepsia offers, or only to read generic information about the hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to cover any problem that you may come across, but in case you don’t find the information that you are searching for, you can always get in touch with us, as our support team is at your service 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the comprehensive online help documentation that we’ve compiled for you. The articles themselves include generic information on our services, how-to manuals about the different features that you can use, together with troubleshooting guidelines that can help you solve common problems that you might experience. The topics that we have included encompass more or less everything, from simple things such as how to host a brand-new domain in the account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available on the right side of the page that you’re on, whilst the whole article archive can be accessed through the dedicated Help section.