Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section integrated into Crystalaxis Technologies’s Web Control Panel offers a collection of help articles and frequently asked questions. Aimed at resolving any common issue that you could possibly come across, they are contributed by our support team of expert techs.

  • Top quality support service

  • Educational Video Clips

  • We have compiled a collection of how–to video tutorials that visually illustrate how you can sort out a typical problem associated with your Linux cloud hosting account. You’ll find the instructional videos in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 support service and a one–hour support ticket response time guarantee. Our proficient support engineers will be available 24–7 to answer your inquiries and to rectify any problem that you might chance upon. Just submit a tech support request from the Help Center and we will respond in a flash.